Strengthening Capacity and Service Delivery of Local Administrations

What is the project about?

Villagers check out the information board in Khamkok village, Sekong Province. Photo: UNDP Lao PDR/Philippe Pernet.

The overall objective of the Strengthening Capacity and Service Delivery of Local Administrations Programme is to ultimately ensure better delivery of services which improve the lives of the poor, especially in rural areas of Lao PDR. 

The desired results by the end of this joint programme between UNDP and the United Nations Capital Development Fund (UNCDF) are improved policies and capacities that enable local administrations to initiate and monitor service delivery interventions against localized priorities which accelerate development progress; and improved capacities of district administrations to finance and implement service infrastructure and delivery that lead to improved access to public services and improvements in human development levels, including key indicators related to women and children.

What have we accomplished so far?

  • A national District Development Fund (DDF) workshop in April 2014 reinforced accountability and responsibility of the Provincial Support Team and provincial authorities oversight roles for DDF and links to Party Resolution - Sam Sang (three pillars of governance: province, district and village). 
  • The capacity of local administration to deliver services improved through technical support to 803 local officials (159 women) to plan, manage and provide local DDF service investments.    
  • 22 small scale district infrastructures and 208 other service interventions were provided in 52 districts for the financial year 2013/14, meeting locally prioritized needs in health, education, agriculture and public works. Total value of these service improvements is US$ 998,000. 
  • A first performance assessment exercise of district administrations in Lao PDR has measured the performance  of the 8 District Administrations of Saravane Province. 
  • Following experience among concerned office, staff know their roles and district support One-Door-Service-Center principles and the preparation required, e.g. appointment of staff, fees, service procedure design. Khong District subsequently opened a new One-Door-Service-Center to provide better services to local citizens.
  • 15 public administration offices across the country have improved their specific administrative initiatives. Six of the awards were gender related. 
  • Two innovations in responsive service delivery (District Service Delivery Monitoring System and Service User Feedback System) will provide district officials with key service data for local level analysis and planning.

Who finances it?

Donors Amount
Swiss Agency for Development and Cooperation (SDC)
US$ 4,000,000  
Republic of Korea US$ 2,000,000
UNCDF US$ 1,300,000 
United Nations Development Programme (UNDP)
US$ 400,000 
Government of Luxembourg US$ 1,000,000 
Global Environment Facility (parallel) US$ 2,000,000 

Delivery in previous fiscal year

2014: US$ 2,324,364    



Laos on the Rise

MDG Trust Fund
Project Overview
Project Start Date
February 2012
Project End Date
December 2015
Geographic Coverage
Vientiane Capital, 66 Districts of the provinces of Saravane, Sekong, Xieng Khouang, Luang Prabang, Houaphan and Oudomsay with the possibility of limited but strategic coverage in Luangnamtha
Focus Area
Democratic Governance
Project Officers
Mr. Thilaphong Oudomsine
Ms. Viengmala Phomsengsavanh
Ministry of Home Affairs
Office of the Government
Ministry of Justice
Ministry of Planning and Investment
Ministry of Finance
Provincial Offices
Central Committee for Organization and Personnel